Our Process

The Compensation Process Explained

If you have been hurt in an accident and think that you may be entitled to compensation, there are a range of important steps to take. These processes help to increase your chance of a successful compensation claim. Follow our guides for more information on your circumstances.

Steps After a Motor Vehicle Accident

The longer term effects of being hurt in a motor vehicle accident are not always obvious. After an accident, be sure to record any evidence.

1. First and foremost, look after your own health and those of their drivers or passengers. In non-critical situations, see a doctor as soon as practicable

2. Record the details of where the accident occurred, including the specific section of the road as well as the street name

3. Get details from the other driver, and always ask to see their licence

4. Talk to any witnesses and obtain their contact details where possible

5. Report the accident to the police within two days of the accident

6. Note down any physical or psychological symptoms that occur in the aftermath of the accident

What to Do When You Are Injured in the Workplace

1. In the case of an emergency, call 000 or alert a colleague or supervisor to call 000

2. Immediately notify your employer of the accident

3. Depending on the seriousness of the incident, you may need to notify Workplace Health and Safety Queensland (WHSQ) of the event

4. See a doctor and get a workers’ compensation medical certificate

5. Lodge a claim with WorkCover Queensland with your employer

Legal Requirements After a Public Accident

When you have been hurt in a public place there are a number of steps that you should take.

1. Report the accident to the at fault party, e.g. the business owner, immediately

2. Take photos of your body where you were hurt – also photograph the cause of your injuries and the place it occurred

3. If you were injured by an object, take possession of it if possible – this can be a source of evidence

4. See a doctor as soon as possible and inform them about your accident and the cause

5. Keep thorough documentation of your bills, your medical records, consultations, etc.

6. Keep close note of your symptoms and how they affect you

Making Your Claim

Before making an accident compensation claim it is highly recommended that you seek legal advice. To make a claim with Bartels Lawyers, simply: 

1. Contact the firm over the phone or online – you can call us on (07) 3341 2222

2. Select if you would prefer to be contacted by phone or email

3. Book a face to face meeting with an expert lawyer – your case will never be left with a paralegal

Begin the investigation into the case with the same lawyer – you will deal directly with your dedicated lawyer throughout the whole process